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Travel & Tourism

Journey to tourism service excellence takes off

By Chamu Wilson The journey to service excellence has been set in motion in the Free State province following the launch of the Visitor Information Centre (VIC) Service Excellence Legacy Team at Pacofs in Bloemfontein on Monday (26 March). Free State has stepped up efforts to enhance the quality of …

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NTCE described as a ‘melting pot’

The 2017 edition of the annual National Tourism Career Expo (NTCE) has been described as a melting pot where education and training stakeholders meet to create opportunities for learners. Speaking at the official opening of the 2017 NTCE at the Sand du Plessis Theatre in Bloemfontein earlier today (28 September), …

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Visitor satisfaction key to tourism growth – Malakoane

By Chamu Wilson      – The growth of the tourism industry depends on operators’ commitment to seeking ways of satisfying visitor needs and expectations. Speaking at the 5th annual Free State Lilizela Tourism Awards at the picturesque Imvelo Safari Lodge just outside Bloemfontein on Thursday (14 September) night, the …

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Education meets tourism at NTCE  

By Itumeleng Mokebe and Nokwethemba Mchunu     –  The National Tourism Career Expo (NTCE) has been described as an exciting platform where learners and educators interact with tourism players and potential employers who will be showcasing and exhibiting their products and services. The Deputy Minister of Tourism, Elizabeth Thabethe, …

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Bon Hotel brings out the good feeling

By Chamu Wilson True to their motto, Bon Hotel Bloemfontein Central, formerly Protea Hotel, has set itself apart from similar hospitality outlets in the Free State capital as it seeks to bring out the good feeling in clients. Starting with a personalised welcome poster in the foyer of the hotel …

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